How It Works
Getting started is straightforward. Here's exactly what to expect from sign-up to ongoing support.
Getting Started
Five steps from sign-up to first conversation.
Create Your Account
Provide your full legal name, date of birth, email, phone number, and location. This keeps our community safe and verifiable.
Verify Your Identity
Upload a government-issued photo ID and a selfie for verification. Your documents are stored securely and never shared publicly.
Accept the Terms
Review and accept our Privacy Policy, Terms and Conditions, Medical & Legal Disclaimer, and Emergency Escalation Policy.
Choose a Plan & Subscribe
Select your support tier and complete payment through Stripe. All plans are billed monthly in Canadian dollars and can be cancelled anytime.
Access Your Dashboard
Your personal support dashboard is ready. Start a conversation, request a channel, or log a mood check-in when you're ready.
Support Channels
Multiple ways to connect, depending on your plan.
Email-Style Messaging
All PlansWrite when you're ready. Send a message through our secure portal and receive a thoughtful, AI-assisted response. No need to be "on" at any particular time.
AI-Guided Chat Support
All PlansAn always-available AI conversation partner trained to be calm, supportive, and non-judgmental. Provides resources, breathing techniques, grounding exercises, and someone to talk to at 3am.
WhatsApp Messaging
Priority AI & aboveConnect via WhatsApp for a more familiar, conversational feel. Receive faster responses and deeper AI-guided check-ins through the messaging platform you already use.
Phone Call Requests
Priority AI & aboveRequest a scheduled phone conversation. Available subject to scheduling and availability. Not a hotline — a planned, private support call.
Human Support Sessions
Human Support planFuture access to real human listeners and emotional support specialists. Up to 3 hours per month, subject to availability, scheduling, location, and compliance requirements.
Important: What ManFlu Hotline Is Not
Please read this carefully before signing up.
Your Safety Comes First
If our AI or support staff detect signs that you may be at serious risk — including suicidal ideation, threat of harm to others, active abuse, or immediate danger — we may escalate to emergency services. This is a responsibility we take seriously.
Risk Detection
AI monitors conversations for safety signals and creates flags for admin review.
Human Review
Flagged cases are reviewed by trained staff and escalated appropriately.
Emergency Referral
When life is at risk, we may contact emergency services or refer to crisis resources.
ManFlu Hotline provides emotional support only. It is not medical care, therapy, legal advice, or an emergency service. AI and human support responses are informational and supportive only — not professional advice. See our full disclaimer. If you are in danger, call 911 or 988 immediately.